Pharmacy Services of Mobile,LLC Customer Pharmacy Services of Mobile, LLC Customer Satisfaction Survey * 1. How likely is it that you would recommend Pharmacy Services of Mobile to a friend or colleague? w 0 Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 Not at all likely - 0 1 2 3 4 5 6 7 8 9 Extremely likely - 10 * 2. How would you rate the quality of our Pharmacy? w 0 Very high quality High quality Neither high nor low quality Low quality Very low quality Other (please specify) * 3. Overall, how satisfied or dissatisfied are you with Pharmacy Services of Mobile? w 0 Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied Other (please specify) * 4. How responsive have we been to your questions or concerns about our services? w 0 Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive Other (please specify) * 5. How long have you been a customer of Pharmacy Services of Mobile? w 0 This is my first purchase Less than six months Six months to a year 1 - 2 years 3 or more years Other (please specify) * 6. Compared to our competitors, is service quality better, worse, or about the same? w 0 Much better Somewhat better About the same Somewhat worse Much worse Other (please specify) * 7. Do you receive your Monthly Cycle on time? Please explain if no. w 0 Yes No Other (please specify) * 8. Do you have any other comments, questions, concerns or recommendations that you would like to share with us? w 0 * 9. How responsive have we been to your questions or concerns about our services? w 0 Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive Other (please specify) * 10. How professional is our company? w 0 Extremely professional Very professional Somewhat professional Not so professional Not at all professional Other (please specify) Next