Pharmacy Services of Mobile,LLC Customer Pharmacy Services of Mobile, LLC Customer Satisfaction Survey How likely is it that you would recommend Pharmacy Services of Mobile to a friend or colleague? Question Title * 1. How likely is it that you would recommend Pharmacy Services of Mobile to a friend or colleague? w 0 Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 Not at all likely - 0 1 2 3 4 5 6 7 8 9 Extremely likely - 10 How would you rate the quality of our Pharmacy? Question Title * 2. How would you rate the quality of our Pharmacy? w 0 Very high quality High quality Neither high nor low quality Low quality Very low quality Other (please specify) Overall, how satisfied or dissatisfied are you with Pharmacy Services of Mobile? Question Title * 3. Overall, how satisfied or dissatisfied are you with Pharmacy Services of Mobile? w 0 Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied Other (please specify) How responsive have we been to your questions or concerns about our services? Question Title * 4. How responsive have we been to your questions or concerns about our services? w 0 Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive Other (please specify) How long have you been a customer of Pharmacy Services of Mobile? Question Title * 5. How long have you been a customer of Pharmacy Services of Mobile? w 0 This is my first purchase Less than six months Six months to a year 1 - 2 years 3 or more years Other (please specify) Compared to our competitors, is service quality better, worse, or about the same? Question Title * 6. Compared to our competitors, is service quality better, worse, or about the same? w 0 Much better Somewhat better About the same Somewhat worse Much worse Other (please specify) Do you receive your Monthly Cycle on time? Please explain if no. Question Title * 7. Do you receive your Monthly Cycle on time? Please explain if no. w 0 Yes No Other (please specify) Do you have any other comments, questions, concerns or recommendations that you would like to share with us? Question Title * 8. Do you have any other comments, questions, concerns or recommendations that you would like to share with us? w 0 How responsive have we been to your questions or concerns about our services? Question Title * 9. How responsive have we been to your questions or concerns about our services? w 0 Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive Other (please specify) How professional is our company? Question Title * 10. How professional is our company? w 0 Extremely professional Very professional Somewhat professional Not so professional Not at all professional Other (please specify) Next