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* 1. Thinking about the advice you received from Kingfisher how comfortable are you that it

* 2. Thinking about the time it took to receive advice and have any recommendations implemented did it

* 3. If your advice was delivered face to face how did you find the offices and how approachable and knowledgable did you find the staff

* 4. Thinking about the advice you received was it

* 5. Overall was the advice experience

* 6. Thank you for answering these questions. We would very much appreciate any comments or suggestions you might have to help us further improve the service we provide. Please use this box to make any observations you feel appropriate:

Thank you for completing this survey. Please reurn it to our offices using the reply paid envelope supplied.