SurveyMonkey Powered Online Survey

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In order to serve you better we've developed this online survey that you can use to tell us about your experience with our programs, instructors and recreation facilities.Thank you in advance for taking the time to provide your feedback.

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Which facility did you visit for your program?

Allandale Recreation Centre

East Bayfield Community Centre

Holly Community Centre

Lampman Lane Community Centre

Parkview 55+ Centre

Eastview Arena

Other (please specify)

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Please select the program area for the program you participated in from the drop-down list:

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Is this the first time you have participated in a City of Barrie program?

Yes

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Would you participate in one of our programs again?

Yes

No.

If no, why? Can we improve on anything?

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Please tell us where you would generally look for information regarding recreation programs?
(check all that apply)

Recreation Barrie (Rec & Leisure Community Guide)

Local newspapers

Radio/TV

Facebook

Twitter

Online (barrie.ca)

Bulletin boards and signs at our facilities and in the community

Word of mouth

Other (please specify)

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Please tell us what you thought of the program environment (check all that apply).

The space suited the program very well

I felt comfortable during the program

The program space was not appropriate for the program (please specify why or any other comments)

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Select an option below that best describes your experience with staff during your program.

Staff went the extra mile!

Staff answered all my questions

Staff was not helpful (please explain)

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Overall how satisfied were you with the value of your program(s)?

What a great deal!

Good value for service

Too expensive (please explain)

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What was your general impression of the facility? Please rate below.

	Excellent	Good	Fair	Poor	N/A
Change room	Change room Excellent	Change room Good	Change room Fair	Change room Poor	Change room N/A
Signage within the facility	Signage within the facility Excellent	Signage within the facility Good	Signage within the facility Fair	Signage within the facility Poor	Signage within the facility N/A
Main lobby	Main lobby Excellent	Main lobby Good	Main lobby Fair	Main lobby Poor	Main lobby N/A
Washrooms	Washrooms Excellent	Washrooms Good	Washrooms Fair	Washrooms Poor	Washrooms N/A
Waiting areas	Waiting areas Excellent	Waiting areas Good	Waiting areas Fair	Waiting areas Poor	Waiting areas N/A

Please provide us your comments:

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Did the program meet your overall expectations?

Yes

No (please explain)

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Do you have any ideas for new programs that you would like to share?

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Did you participate in a Registered or Drop-In Program?

Registered Program

Drop-In Program

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Which facility did you visit for your program?

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Please select the program area for the program you participated in from the drop-down list:

Question Title

Is this the first time you have participated in a City of Barrie program?

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Would you participate in one of our programs again?

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Please tell us where you would generally look for information regarding recreation programs?(check all that apply)

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Please tell us what you thought of the program environment (check all that apply).

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Select an option below that best describes your experience with staff during your program.

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Overall how satisfied were you with the value of your program(s)?

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What was your general impression of the facility? Please rate below.

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Did the program meet your overall expectations?

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Do you have any ideas for new programs that you would like to share?

Question Title

Did you participate in a Registered or Drop-In Program?

Please tell us where you would generally look for information regarding recreation programs?
(check all that apply)