Exit this survey OSR Program Evaluation Question Title * In order to evaluate and improve upon the IWRC’s On-Site Review (OSR) program, please consider completing the short evaluation below. Your feedback is valuable to us and all responses are strictly confidential. Thank you for taking the time to complete the evaluation! 1. Your name: 2. Company name: 3. Facility address: 4. Telephone number: 5. Email Address: Question Title * 6. What industry sector best represents your business? Manufacturing Service (i.e., motor vehicle repair) Education Health Care Construction Other - please specify Question Title * 7. How did you learn about the IWRC services? (select all that apply) Referral from the Iowa Department of Natural Resources (DNR) Referral from the Environmental Protection Agency (EPA) Referral from a trade/professional association Recommendation from another business Workshop IWRC’s website IWRC contacted me Publication Other - please specify Question Title Question Title * 8. Please rate the overall quality of assistance you received. Excellent Good Neutral Fair Question Title * 9. As a result of the OSR, has your understanding of your environmental responsibilities increased? Yes No Unsure Question Title * 10. Will implementing OSR recommendations help your facility avoid regulatory penalties and fines? Yes No Unsure Question Title * 11. Will implementing OSR recommendations result in waste reduction/pollution prevention for your facility? Yes No Unsure Question Title * 12. Would you contact the OSR program again for environmental regulatory and/or pollution prevention assistance? Yes No Unsure Question Title * 13. Would you recommend the OSR program to other companies? Yes No Unsure Question Title Please rate your overall impression of IWRC services: Question Title * 14. If applicable, were calls to the IWRC general telephone number answered promptly and transferred to the appropriate party? Always Usually Seldom Never N/A Question Title * 15. The specialist conducting the OSR was knowledgeable. Strongly agree Agree Undecided Disagree Strongly disagree Question Title * 16. The specialist conducting the OSR was easy to work with. Strongly agree Agree Undecided Disagree Strongly disagree Question Title * 17. The final OSR report and attachments were easy to read and understand. Strongly agree Agree Undecided Disagree Strongly disagree Question Title * 18. The final OSR report and attachments contained too much legal and regulatory terminology making them difficult to understand. Strongly agree Agree Undecided Disagree Strongly disagree Question Title * 19. Please provide any additional comments regarding your experience with the OSR program and/or recommendations for improvement: Done