Wilmington GI - office visit experience Question Title * 1. Was the person who answered your phone calls friendly and helpful? Yes No Question Title * 2. Was the process of scheduling your appointment easy and timely ? Yes No comments Question Title * 3. Was the office staff courteous and helpful upon your arrival ? Yes No Question Title * 4. Were you called back by a medical assistant within 15 minutes of your scheduled appointment time ? Yes No Question Title * 5. Did the physician or physician assistant see you within a reasonable amount of time ? Yes No If not, how long did you wait ? Question Title * 6. Was the physician understanding, patient and caring ? Yes No Question Title * 7. Was the nurse or assistant understanding, patient and caring ? Yes No Question Title * 8. Were the financial transactions conducted in a satisfactory manner ? Yes No Question Title * 9. Was the office clean and comfortable ? Yes No Question Title * 10. Would you recommend our services without hesitation ? Yes No comments Question Title * 11. How can we improve our care and facility? Done