How well did our customer service representative answer your question or solve your problem?

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* 1. How well did our customer service representative answer your question or solve your problem?

Compared to our competitors, is our service quality better, worse, or about the same?

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* 2. Compared to our competitors, is our service quality better, worse, or about the same?

Compared to our competitors, are our service's prices higher, lower, or about the same?

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* 3. Compared to our competitors, are our service's prices higher, lower, or about the same?

How likely is it that you would recommend this company to a friend or colleague?

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* 4. How likely is it that you would recommend this company to a friend or colleague?

Not at all likely
Extremely likely
Do you have any other comments, questions, or concerns?

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* 5. Do you have any other comments, questions, or concerns?

How up-to-date is the content on our website?

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* 6. How up-to-date is the content on our website?

Were you satisfied with your last experience with our company, neither satisfied nor dissatisfied with it, or dissatisfied with it?

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* 7. Were you satisfied with your last experience with our company, neither satisfied nor dissatisfied with it, or dissatisfied with it?

How professional is the look and feel of our technicians?

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* 8. How professional is the look and feel of our technicians?

Compared to our competitors, how effective is our service?

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* 9. Compared to our competitors, how effective is our service?

How interested are you in receiving more information about our company?

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* 10. How interested are you in receiving more information about our company?

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