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1. Survey Questions

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* 1. Overall how satisfied are you with the customer service provided?

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* 2. How did you contact the Department of Permitting Services?

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* 3. Which of the following best describes you?

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* 4. Which permit type was your primary reason for contacting the Department of Permitting Services?

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* 5. How easy was it to navigate the permitting process?

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* 6. How easy did you expect navigating the permitting process to be?

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* 7. Were you satisfied with your interactions with the Department of Permitting Services?

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* 8. What were you satisfied with the most?

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* 9. What needs the most improvement?

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* 10. Comments

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* 11. We would like to contact you about your experience at the Department of Permitting Services. May we contact you?

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* 12. IF you would like us to contact you enter your name, telephone number and email address

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