1. Enterprise Software Success Study - Page 1 of 3

The following survey aims to capture the views of enterprise software vendors and their buyers on the definition, expectations, and achievement of success with enterprise software. Your input will help the software industry improve its products and practices. The survey will take only 2-3 minutes and your answers will be kept completely confidential. Thank you in advance for your participation.

Be sure to enter your email address at the bottom to receive a copy of the study’s findings and to be entered into the drawing for a free iPod!

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* 1. How do you define and measure success for the buyers of enterprise software? (Please check all that apply.)

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* 2. In your experience are these success criteria typically measured?

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* 3. What is the most important factor for realizing value from enterprise software? (Please choose only one answer.)

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* 4. Who has the most responsibility for ensuring the successful deployment of enterprise software?

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* 5. In your experience, what level of success does the responsible party typically achieve?

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