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Welcome to Klein Steel's 2015 customer satisfaction survey. This survey is completely CONFIDENTIAL and, just as important, short! For you: only six, brief multiple choice questions. For us: a wealth of information to better serve you. We appreciate your feedback!

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* 1. How satisfied are you with Klein Steel's material AVAILABILITY?

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* 2. How satisfied are you with Klein Steel's ON-TIME DELIVERY?

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* 3. What is your level of satisfaction with the QUALITY you receive from Klein Steel?

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* 4. How satisfied are you with the VALUE provided by Klein Steel?

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* 5. How do you rate your OVERALL EXPERIENCE with Klein Steel?

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* 6. On a scale of 1-10, how likely would you be to RECOMMEND Klein Steel to a friend or colleague? (Where 10 is extremely likely and 1 is not likely at all).

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* 7. Optional: Do you have additional comments about Klein Steel that have not been addressed in the survey? If yes, please enter comments in the field below:

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* 8. Optional: Please let us know if you would like a follow-up call or email to discuss any survey feedback.

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