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1. Charlotte-Mecklenburg Planning Department

Our mission is to help the community in understanding and dealing with growth, development and conservation issues. We are working to carry out our mission by providing citizens with prompt, high quality service.

Your comments are important to us. Please share them with us by completing and returning this form. All information is reviewed as information for measuring and improving our service.

Debra Campbell
Planning Director


* 1. Your Information:

2. Method of Contact;

3. Method of Contact:

  Yes No
I was treated courteously and professionally:
Service was provided in a timely manner:
Were your questions answered?
Was your problem solved?
Was your problem solved?
If the problem was not solved, I was told options

4. How would you rate the Planning Department's overall Customer Service?

5. Nature of your contact with us:

6. If a member of our staff provided you with especially outstanding service please let us know his or her name.

7. Suggestions/Comments:

8. If you would like to discuss this further please write below, write to the address in the top right column or call us at 704-336-2205.

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