Thank you for participating in our 10 question survey! We promise to get you back to your day momentarily!

At Murad we believe that customer service involves more than just saying "the customer is always right." We believe that excellent service involves respecting the rights you have as our valued customer. You have the right to let us know what you think. Only through your feedback can we learn what we're doing right and, more critically, how we can improve so as to ensure that the quality of our products and service exceeds your expectations. We appreciate your role in helping us become Better Every Day ™

Tell us about your experience with Murad Customer Care.

1. How impressed are you by the level of knowledge and expertise of our Certified Skincare Specialists?

2. Was the Certified Skincare Specialist that assisted you able to address your concerns?

3. How happy are you with the way in which Murad Customer Care resolved your most recent concern?

Please, give us your feedback on the Murad products you use.

4. How amazed are you by the overall quality of your Murad products?

5. How satisfied are you with the value of your Murad products for the price you paid?

Whether you prefer to contact us by phone, email, or live chat, we want to know about your Murad shopping experience.

6. Overall, how would you rate your shopping experience with Murad?

7. Overall, how happy are you with the benefits of your Club Membership?

8. How pleased are you with the promotions/specials Murad offers?

So, what do you think about Murad, really?

9. How likely are you to purchase from Murad again?

10. How likely are you to recommend Murad to a friend or family member?

11. This survey is anonymous; however, we would love to hear about your personal experience, or about a particular agent that assisted you, please share your feedback here.

PLEASE NOTE: IF YOU NEED FUTHER ASSISTANCE OR ARE REQUESTING A REPLY, YOU MUST CALL CUSTOMER CARE AT 800-33-MURAD, OR EMAIL CUSTOMERSERVICE@MURAD.COM. SUBMITTING REQUESTS TO THIS SURVEY WILL NOT GENERATE A RESPONSE.

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