1. How often do you use our programs or activities?

2. What do you typically use in the recreation center?

3. Were the programs interesting and well organized?

4. Is there anything that prevents or restricts your use of participating in programs or activities?

5. Were there sufficient materials and equipment for the activity?

6. Was the instructor knowledgeable and well prepared?

7. How would you rate our customer service?

8. How could we be more customer friendly or convenient?

9. What activity would you like to see that we don’t currently offer?

10. Did facility staff create a positive first impression?

11. How would you rate the ease of the registration process?

12. Were the fees reasonable for the program or activity offered?

13. Would you recommend this program to family and friends?