TRACKS Employment Service Improvement

1. Tracks Employment Services

Complete this survey and get your name entered into a draw for a chance to WIN prizes!!

TRACKS is always looking to better the servies we provide to clients. Any information that you provide us with will be treated as confidential and will not be used outside of TRACKS.

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* 1. Are you a TRACKS Employment Services client?

Yes

Past Client

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* 2. Please provide us with your age group.

<15

15-18

19-24

25-29

30-34

35-44

45-55

>55

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* 3. Are you a recipient of any of the following services? Select all that apply.

Ontario Works (OW)

Ontario Disability Support Program (ODSP)

Dependant of OW/ODSP

Supported by Spouse/Parent/Guardian

Workplace Safety Insurance Board (WSIB)

Employment Insurance (EI)

Other (please specify)

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* 4. What group best describes your current situation?

School

Unemployed

Employed Full Time

Employed Part Time

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* 5. What services did you use/receive?

Use of resource room

Employment counselling

Job placement

Assistance with apprenticeships

Referral to other service

YJC

Skill Tracks

Other (please specify)

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* 6. Were the services that TRACKS provided you helpful? Please tell us about how the staff was able to assist you. Were they:

	Yes	No	N/A
Friendly	Friendly Yes	Friendly No	Friendly N/A
Knowledgeable	Knowledgeable Yes	Knowledgeable No	Knowledgeable N/A
Professional	Professional Yes	Professional No	Professional N/A

Other (please specify)

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* 7. Please rate the TRACKS building.

	N/A	Unsatisfactory	Satisfactory	Good	Excellent
Convenient Location	Convenient Location N/A	Convenient Location Unsatisfactory	Convenient Location Satisfactory	Convenient Location Good	Convenient Location Excellent
Convenient Hours	Convenient Hours N/A	Convenient Hours Unsatisfactory	Convenient Hours Satisfactory	Convenient Hours Good	Convenient Hours Excellent

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* 8. At TRACKS, we are commited to providing our clients with the best service possible. We are constantly evolving and have an on-going interest in hearing feedback from our clients. Please tell us what would improve TRACKS Employment Services.

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* 9. How likely are you to recommend the Employment Service to someone looking for similar services as those you received?

1 Strongly NOT recommend

2 Rather NOT recommend

3 No general opinion

4 Generally recommend

5 Strongly recommend

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* 10. Please provide us with your name and easiest way to get in touch with you if you WIN a prize.

Name

Town

Phone Number