To ensure quality and continuous improvement, Libraries Australia encourages direct feedback from course participants. We would appreciate your completion of this online evaluation form.

1. Name:

2. Your Library's NUC symbol:

* 4. Date of course:


5. How would you rate the following:

  Excellent Above average Average Below average Poor
Overall course
Training guide
Online sessions/exercises
Amount of time allowed to complete the course

6. I am able to locate training logins and log in to the LADD Training database

7. I understand the ILRS code and interlibrary loan etiquette

8. I understand Copyright basics

I know how to...

9. edit my own Location

10. suspend my own Location

11. configure reciprocal arrangements

12. search for Locations

I understand how to perform a...

13. simple bib search in LADD

14. advanced bib search in LADD

When creating a request I understand...

15. the difference between a loan and a copy

16. the authorisation status must be 'To be authorised'

17. that I only need to fill in fields I require

18. how to use the blank loan request form

I am aware that when the 'Check Manual' error message occurs...

19. it is because the request has reached the end of the rota without being supplied

20. I can create a new request using the Request Action button

I know how to...

21. cancel a request

22. renew a request

23. complete a request

24. I know how to change a 'For Manual Authorisation' request to a 'To Be Authorised' request

25. I know the difference between 'Our Number' and 'Their Number'

I know how to...

26. find requests requiring action

27. find requests that have not been supplied

28. find requests that have completed the ILL cycle

29. When shipping an item I know how to enter an amount into the Base Cost field and click on the 'Caluclate New Cost' button

30. As a responder I know when to action a request with Answer Conditional

31. I understand how to use Work Queues to find requests that require actions

32. I know how to bulk print requests

I know how to...

33. create a request so that it can be supplied by DocStore

34. attach documents using DocStore

35. access documents sent via DocStore

36. I understand how the 'History trail' works

37. I understand how to extract reports about my ILL activity using the Report function

38. I know where to find the LADD User Guides

39. What was the best aspect of the training?

40. Do you feel you were supported by the trainer?

41. Were the guidance notes and other information provided sufficient and helpful?

42. Would you recommend this type of training to others? Why/why not?

43. Did you have to contact the Trainer during the course for clarification, if so how often and was this helpful?

44. Do you have any further comments?

Thank you very much for taking the time to complete this evaluation form.

Should you have any further comments about the standard of training you have received please contact the Libraries Australia Help Desk:

Online: via our enquiry form
Phone: 1800 026 155
Fax: 02 6273 1180
Mail: National Library of Australia Parkes Place, Canberra ACT 2600

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