* 1. What is your gender?

* 2. How many times a week do you visit Au Bon Pain?

* 3. How would you describe ABP?

* 4. How would you describe the customer service at ABP?

* 5. How satisfied are you with the customer service?

* 6. What differentiates ABP from other places?

* 7. When I visit ABP, most times…

* 8. Which area of ABP do you believe needs the most improvement?

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