Copy of Customer Feedback Survey Question Title * 1. How would you rate the overall quality of service and products provided by Pearse Bertram? Excellent Very Good Average Below Average Unacceptable Other (please specify) Question Title * 2. Compared to our competitors, are our product prices higher, lower, or about the same? A great deal higher Quite a bit higher Somewhat higher About the same Somewhat lower Quite a bit lower A great deal lower Don't know Other (please specify) Question Title * 3. How would you rate the speed & efficiency at which we are able to respond to your requests? Excellent Very Good Average Below Average Unacceptable Other (please specify) Question Title * 4. Do you outsource any of your manufacturing or assembly requirements? Yes No Other (please specify) Question Title * 5. Are you aware that we offer contract manufacturing and assembly services through our Streamline Division? Yes No Other (please specify) Question Title * 6. Would the ability to purchase through us online be a benefit to you? Yes No Other (please specify) Question Title * 7. How likely is it that you would recommend this company to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Done
