1. Survey

* 1. Please rate your overall satisfaction with the speed at which your inquiry was responded.

* 2. Please rate the quality of service you received from the customer service representative who responded to your inquiry.

* 3. How well did you understand the information provided by the agent?

* 4. Was your contact with customer service successful in resolving your issue?

* 5. How many times have you contacted customer service regarding this issue?

* 6. Please rate your overall satisfaction with the product you purchased.

* 7. Do you have any other comments regarding your experience with the customer service team, or any suggestions or comments on how the service you received could be improved upon?

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