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1. Default Section

How did you feel about giving the volunteer your name, age & location?

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* 1. How did you feel about giving the volunteer your name, age & location?

If you were in the chatting queue how long did you wait for a volunteer to chat with you?

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* 2. If you were in the chatting queue how long did you wait for a volunteer to chat with you?

How likely would you be to leave a chatting queue and e-mail Youth In BC your concerns? (E-mail responses are guaranteed within 2 business days)

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* 3. How likely would you be to leave a chatting queue and e-mail Youth In BC your concerns? (E-mail responses are guaranteed within 2 business days)

Think about the last time or the last couple times you were really upset. Approximately what time of day was it?

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* 4. Think about the last time or the last couple times you were really upset. Approximately what time of day was it?

During your chat did you feel..
(please click the options that apply)

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* 5. During your chat did you feel..
(please click the options that apply)

If you had to give a volunteer a couple tips on how to chat with youth in crisis, what would you say?

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* 6. If you had to give a volunteer a couple tips on how to chat with youth in crisis, what would you say?

What was the hardest/most annoying thing about logging in, chatting and/or sign out?

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* 7. What was the hardest/most annoying thing about logging in, chatting and/or sign out?

Would you come back to our website/chat program again?

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* 8. Would you come back to our website/chat program again?

How did you find or hear about our service?

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* 9. How did you find or hear about our service?

What device did you use to connect to our chat service?

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* 10. What device did you use to connect to our chat service?

Comments? Questions? Concerns?

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* 11. Comments? Questions? Concerns?

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