In an effort to best utilize the Berlin Public Library’s resources, please share your opinions regarding the services we are providing and how we can serve you better.

DESCRIBE YOURSELF:

Gender?

Age?

How often do you visit?

Time you usually visit?

HOW ARE WE DOING NOW?

On a scale of 1 highly disagree to 10 highly agree, please select your answer:

  1 - highly disagree 2 3 4 5 6 7 8 9 10 - highly agree N/A
The computer and internet access is sufficient for my needs.
I am satisfied with the size & diversity of the library’s selections.
The library does a good job of meeting my areas of interest.
Staff is helpful and knowledgeable in locating materials.
The library facility is clean and well-kept.
I feel welcome at the library.
If you homeschool: The library meets my needs.

HOW CAN WE IMPROVE?

The current weekday hours are:
Mon. – Thurs. 9:00 a.m. – 8:00 p.m.
Friday 9:00 a.m. – 6:00 p.m.

The current weekend hours are:
Saturday 9:00 a.m. – 5:00 p.m. (9:00 – 1:00 in the summer)
Sunday Closed

Would you utilize Sunday hours, even if this means reducing hours on other days?

Would you make a change to the opening/closing hours?

Would you make a change to the weekend hours?

Please comment on changes which would be helpful to you:

Please rank the library’s TOP SIX services in order of importance to you. The library’s services include:

  Most Important Second Third Fourth Fifth Sixth
print books
newspapers and magazines
computer/internet usage
DVDs and audio CDs
audio books
online language learning
book discussions
E-book downloads
tax forms
genealogy research
children’s programs
movie night
large print books
delivery to seniors and the homebound

Would the use of a private study room be useful to you?

What services/materials might we add or expand to improve our library?

Name/Address (optional):

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