1. Hello. Welcome to our Social Customer Relationship Management (sCRM) Survey.

7% of survey complete.
At Our Social Times and Wavelength Marketing we're conducting some research on Social Customer Relationship Management (sCRM). To collect the data we'd appreciate your help.

We understand you're busy people so in return for completing this survey (which should take no longer than five minutes to complete) you'll be entered into our fantastic prize draw. This will give you the chance to win a ticket to an Our Social Times conference of your choice and a Lumix Digital Camera.

All survey respondents will also receive a 10% discount off tickets to our Social CRM 2011 conferences in either New York (3rd November 2011) or Paris (6th December 2011). To claim your discount, simply enter the code provided at the end of this survey when purchasing your tickets.

Not a bad deal? All you need to do is answer every question. Your responses will remain confidential and will be used solely for the purposes of this research.

sCRM is a new and exciting topic so we're looking forward to receiving your views. Don't forget to enter your email address at the end of the survey. This will ensure you're entered into our prize draw. The survey will be online for a limited period of time so we'd encourage you to complete it soon.

Thanks in advance for completing this survey. If you have any questions about the survey please email darren@wavelengthmarketing.co.uk