1. Customer Satisfaction Survey

100% of survey complete.

1. The post award staff member I interacted with:

* 2. What is your current position?
Please choose all that apply:

3. Please rate your level of satisfaction with each of the following aspects of post-award services. Rate only those services you have used during the past year.

  Strongly Disagree Met Expectations Strongly Agree
• Understanding of researcher needs
• Functional/technical expertise of staff
• Accessibility and courtesy of staff
Given opportunity to approve terms and conditions prior to acceptance
Timeliness of services
Initial award setup
Explanation of agency-specified award conditions
Information about status of project budgets
Assistance with financial reporting
Assistance during closeout process
Overall satisfaction with post-award services

4. What suggestions do you have for improving post-award services?

5. Please enter any additional comments you wish to make about post-award services here.