* 1. On a scale between 1-10 (with 10 being excellent) How do you feel you were greeted when you contacted the practice for an appointment?

* 2. On a scale between 1-10 (with 10 being excellent) How do you feel you were greeted when you arrived at Meridian Veterinary Practice?

* 3. Were we able to offer you an appointment that fitted your needs?

* 4. How did you find us?

* 5. Were you aware of Meridian Veterinary Practice before you registered?

* 6. If you travel by car do you use our car park at the rear of the building?

* 7. Did you feel the time you had to wait to be seen by the Veterinary Surgeon or Veterinary Nurse was acceptable?

* 8. Did the Veterinary Surgeon or Veterinary Nurse explain to you what they were doing on examination?

* 9. Was the treatment/condition explained to you and did you understand?

* 10. On a scale between 1-10 (with 10 being excellent) please rate your overall visit to Meridian? Did we meet your expectations?

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