1. How convenient is our company to contact?

2. How quickly did we respond to your inquiry?

3. How well did our technical support representative answer your question or resolve your issue?

4. How knowledgeable did our technical support representative seem to you?

5. How do you prefer to communicate with us when dealing with technical support issues?

6. Compared to our competitors, is our service quality better, worse, or about the same?

7. Overall, how would you rate your satisfaction with our company and support?

8. Based on your experience with our Technical Support Team, how likely are you to recommend us to others?

9. Do you have any other comments, questions, or concerns?