* 1. Were you greeted when you came into University College or the Testing Center?

* 2. Was the room lighting adequate?

* 3. Was the noise level acceptable?

* 4. Were you given thorough instructions on how to take the test by the proctor?

* 5. Were the Testing Center hours flexible enough to work with your schedule?

* 6. Were you able to find the Testing Center easily?

* 7. Would you recommend the Testing Center to other students, faculty, and staff?

* 8. Were you satisfied with your experience at the Testing Center?

* 9. Please suggest ways for the Testing Center to improve the quality of service we provide.

* 10. How did you learn about the Testing Center?

* 11. What was the most recent test that you took in the Testing Center?

T