* Of the following choices, which best describes your primary reason for contacting the Office of Teacher Education & Certification? (Select up to two reasons)

* Approximately how many times have you contacted the Alaska Office of Teacher Education & Certification within the past 12 months?

* Of the following choices, which ways have you used to contact the Alaska Office of Teacher Education & Certification? (Select all that apply)

* How satisfied are you regarding your contact with the Alaska Office of Teacher Education & Certification with regards to the following areas?

  Very Satisfied Satisfied Okay Unsatisfied
Knowledge Level of Staff
Accuracy of Information Received
Accessibility of Staff
Williness to work on Problem & Situations
Timeliness of Response

* How would you rate the Alaska Office of Teacher Education & Certification website in the following areas?

  Excellent Good Acceptable Poor
Clarity of Layout
Ease of Navigation
Logical Organization
Amount of Information Available
Visual Appeal

* How would you rate the Alaska Office of Teacher Education & Certification applications in the following areas?

  Excellent Good Acceptable Poor
Clarity of Directions
Clarity of Layout
Ease of Completion
Logical Organization
Visual Appeal

* From the day you mailed your application, approximately how long did it take to receive your printed certificate?

* From the day you mailed your application with a fingerprint card, approximately how long did it take to receive your yellow postcard? (Please note: Student Teacher Authorizations & Retired Teacher Certificates do not receive yellow postcards.)

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