Customer Satisfaction Survey

* 1. How many employees did you speak with in the CS&CL Bureau?

* 2. What Division did you speak with? (You may choose more than one.)

* 3. How long was your wait on hold?

* 4. Was your question answered?

* 5. How quickly was your question answered?

* 6. How clear was the information you received?

* 7. Overall, how satisfied were you?

* 8. Using the space provided below, please enter any comments, suggestions or improvement ideas: