* 1. Do you consider Indiana Community Bank to be your primary bank that can meet all your financial needs?

* 2. How often do you use utilize the services at one of our bank offices?

* 3. How knowledgeable are the customer service representatives at Indiana Community Bank?

* 4. How responsive is Indiana Community Bank to your banking needs?

* 5. What do you like most about Indiana Community Bank?

* 6. What changes do you believe would most improve Indiana Community Bank?

* 7. What do you like most about products available from other banks?

* 8. How likely are you to recommend Indiana Community Bank to others?