Hotel Stay

* Is this your first stay with the hotel?

* Last Name:

* Date of Stay:

* Room Number:

* How did you learn of the Hawthorne Inn & Conference Center?

* Purpose of your visit?

* How did you make your reservation?

* How was your reservation handled?

* How would you rate the abiltiy and friendliness of our staff?

* How would you rate the professionalism of the Front Desk Staff?

* How was our check-in process?

* In the event that you had requests/concerns, how were they handled by our staff?

* The Guest Room Towers

  Excellent Good Fair Poor
Guest Supplies/Amenities
Spaciousness and Comfort of your Guest Room

* Overall Rating

  Excellent Good Fair Poor
Hallways
Bathroom
Bedroom

* Food & Beverage Facility
Which meal/s did you eat with us?

* Food & Beverage Facility

  Excellent Good Fair Poor
Quality of Food
Overall Dining Experience
Restaurant/Room Service/Complimentary Breakfast Staff

* Hotel Facilities

  Excellent Good Fair Poor Did not Use
Complimentary Breakfast
Fitness Center
Business Center
Swimming Pool
Guest Laundry

* Would you return to the Hawthorne Inn & Conference Center?

* Would you recommend us to someone else?

* Did any member of our staff merit recognition?

* Is there anything we could have done to make your stay at the Hawthorne Inn & Conference Center more enjoyable?

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