* 1. Which of the following offices or service centers did you visit / use today? (check all that apply)

* 2. Was your experience better than you expected, worse than you expected, about what you expected?

* 3. Overall, thinking about Grayson College employees that you had contact with today, how do you rate their performance in the following areas:

  Very good Good Fair Poor I can't decide
Overall attitude
Professionalism
Politeness
Knowledgeable
Helpful

* 4. Did you visit an office or receive a service that exceeded your expectations?

* 5. Did you visit an office or receive a service that fell short of your expectations?

* 6. Our services are primarily available on a first-come, first-serve basis. If you had to wait for a service, was the value of the service you received worth the wait?

* 7. Final comments or thoughts?

* 8. What date did you visit campus?

Date / Time
/
/
:

* 9. Which campus did you visit?

* 10. Which best describes your student status?

T