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Recently a 911 call requiring fire or medical help, originating from your address, was received at the Johnson County Emergency Communications Center. Please take a moment to complete this brief survey. Your responses will help us in our continual commitment to improving 911 emergency services for the citizens we serve.

Thank you,

Ellen Wernicke,
Director, Johnson County Emergency Management and Communications

Please enter the address of your emergency.

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1. Please enter the address of your emergency.

What was the nature of your call?

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2. What was the nature of your call?

The 911 dispatcher was courteous and professional:

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3. The 911 dispatcher was courteous and professional:

The 911 dispatcher was calming and reassuring:

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4. The 911 dispatcher was calming and reassuring:

The 911 dispatcher understood the problem:

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5. The 911 dispatcher understood the problem:

The 911 dispatcher gave clear instructions:

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6. The 911 dispatcher gave clear instructions:

Did you perform any instructions the dispatcher gave you?

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7. Did you perform any instructions the dispatcher gave you?

Overall, how would you rate your call to 911?

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8. Overall, how would you rate your call to 911?

Additional comments about the dispatcher that answered your 911 call:

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9. Additional comments about the dispatcher that answered your 911 call:

Contact Info:

Josh Lynch
Operations Manager
Johnson County Emergency Communications Center
jlynch@jocogov.org
Phone: 913-826-1033
Fax: 913-826-1019

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