ombuds user survey Question Title * 1. Was it easy to connect with the Office of the Ombudsperson? Yes No Comments Question Title * 2. Was the role of the Office of the Ombudsperson explained to you clearly? Yes No Comments Question Title * 3. If you asked that your name not be released, was your concern handled in a confidential manner by the Ombudsperson office? Yes No Comments Question Title * 4. Did the Ombudsperson office staff demonstrate impartiality (eg:objective, even handed) in reviewing your concerns? Yes No Comments Question Title * 5. What were your expectations at the time of initial consultation with the Office of the Ombudsperson?Choose the answer that best applies to your situation? To acquire information To get advice To facilitate communication with others To determine if my concern had been handled fairly To discuss options or alternatives so that I could handle the problem myself For the Ombuds to intervene and to assist with the resolution of the problem Other (please specify) Question Title * 6. Did the Ombudsperson staff handle your concern fairly? Yes No Comments Question Title * 7. Was your concern dealt with efficiently? Yes No Comments Question Title * 8. Were you treated with respect? Yes No Comments Question Title * 9. If you had another concern or complaint would you contact the Office of the Ombudsperson again? Yes No Comments Question Title * 10. How would you rate your experience with the Office of the Ombudsperson? Excellent Very Good Average Poor Unacceptable Comments? Thank you very much for your Input! Done >>