Professional Fiduciaries Bureau Customer Satisfaction Question Title * 1. Please choose the reason you contacted the Professional Fiduciaries Bureau (Bureau): Application License Renewal Complaint Other (please specify) Question Title * 2. Did you receive a timely response from the Bureau staff? Yes No Question Title * 3. Were you treated with respect by the Bureau staff? Yes No Question Title * 4. If you contacted the Bureau in regard to a complaint, did you receive an acknowledgement of receipt within ten days? Yes No N/A Question Title * 5. Did the Bureau staff explain the complaint process to you? Yes No N/A Question Title * 6. Did the Bureau staff resolve your complaint? Yes No N/A Question Title * 7. If you used the Bureau's website, did you find it useful? Yes No N/A Question Title * 8. Please let us know if there is anything you would like to add in the comments below: Done