How Are We Doing?   Our goal is to provide you with great service but we can only do this with your help, by letting us know:
 
             When we do something right, so we can be sure to do it again, or
             If we do something wrong, so we can make the necessary changes.

We are genuinely committed to looking for ways of improving service to the residents, business owners and citizens of Tarrant County. Thank you for your feedback!

* 1. What month did you visit or contact our office?

* 2. Year?

* 3. How did you contact our office? Select all that apply:

* 4. Name of employee(s) who assisted you? If unsure, please leave blank.

* 5. Please identify the reason(s) for your visit.  Select all that apply:

* 6. Please rate the level of service you received during your visit.  
Select all that apply:

  Poor Good Satisfactory Excellent N/A
Wait time for assistance
Friendliness of staff
Knowledge of staff
Successful conclusion to your visit or call
Ease of accessing or locating our office
Parking availability
Facilities appearance

* 7. If you and District staff were unable to come to an agreeable solution, we sincerely hope you received courteous and professional service. If this is the case, please rate your overall customer service experience.  Select all that apply:

  Poor Good Satisfactory Excellent N/A
District staff listened to my comments and concerns
District staff treated me courteously and professionally
District staff provided thorough explanations

* 8. What did we do right?

* 9. What can we do better?

* 10. I would like someone to contact me regarding the level of service I received at Tarrant Appraisal District.  During May and June, please allow up to 24 hours for a return contact.

If yes, please select the "Yes" option below and include your name, phone number and/or e-mail address and TAD account number in the comment box below.

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