Website Feedback Survey

Global Website Survey

Thank you for participating in our Website Survey. Please use the fields below to tell us about your experience. We'll use this information to continually improve the quality of information we provide online.

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* 1. How did you find the Global website?

Chance visit

Via link from another site

On recommendation

Deliberate search

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* 2. How often do you visit our website?

First time

Daily

Monthly

Weekly

Less frequently

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* 3. How often do you visit our website?

First time

Daily

Monthly

Weekly

Less frequently

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* 4. What are your reasons for visiting the website?

Access to information about Global's company profile

Access to information about Global Technologies and Dell products

Access to information about Global Internet Plans and Access Services

Download Application Forms or Apply online

Access webmail

Access User Services

Access to contact information

Other (please specify)

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* 5. Was the information:

	Yes	No
Easy to find	Easy to find Yes	Easy to find No
Quick to download	Quick to download Yes	Quick to download No
Clearly presented	Clearly presented Yes	Clearly presented No
Easy to read	Easy to read Yes	Easy to read No

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* 6. What other information should we provide on our website?

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* 7. How could we make the site easier to use?

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* 8. Overall, how do you rate our site?

	Excellent	Good	Fair	Poor	Don't know
Accessibility	Accessibility Excellent	Accessibility Good	Accessibility Fair	Accessibility Poor	Accessibility Don't know
Content	Content Excellent	Content Good	Content Fair	Content Poor	Content Don't know
Presentation	Presentation Excellent	Presentation Good	Presentation Fair	Presentation Poor	Presentation Don't know
Structure	Structure Excellent	Structure Good	Structure Fair	Structure Poor	Structure Don't know
Navigation	Navigation Excellent	Navigation Good	Navigation Fair	Navigation Poor	Navigation Don't know
Meeting your needs	Meeting your needs Excellent	Meeting your needs Good	Meeting your needs Fair	Meeting your needs Poor	Meeting your needs Don't know

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* 9. Overall, how satisfied or dissatisfied are you with the Global's website?

Very satisfied

Satisfied

Dissatisfied

Very dissatisfied

No opinion

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* 10. Are you based in PNG or outside PNG?

Port Moresby

Lae

Other (please specify)

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* 11. Finally, we are continually trying to improve the overall service we provide.

Please list any other comments which you feel might be helpful.

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* 12. If you would like to leave your contact details, please provide your name and email below.

Name

Question Title

* 1. How did you find the Global website?

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* 2. How often do you visit our website?

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* 3. How often do you visit our website?

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* 4. What are your reasons for visiting the website?

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* 5. Was the information:

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* 6. What other information should we provide on our website?

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* 7. How could we make the site easier to use?

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* 8. Overall, how do you rate our site?

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* 9. Overall, how satisfied or dissatisfied are you with the Global's website?

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* 10. Are you based in PNG or outside PNG?

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* 11. Finally, we are continually trying to improve the overall service we provide.Please list any other comments which you feel might be helpful.

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* 12. If you would like to leave your contact details, please provide your name and email below.

* 11. Finally, we are continually trying to improve the overall service we provide.

Please list any other comments which you feel might be helpful.