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1. What is your level of satisfaction with medical and/or surgical services at our veterinary clinic?

2. How well do you feel we are performing on the phone and at the front desk?

3. Is our staff courteous and responsive?

4. How was your waiting time at your last visit? If there was an unavoidable wait due to your pet's health problem or urgent cases, were you kept informed?

5. How long have your pet(s) been coming to our clinic?

6. Would you recommend us to a friend?