1. Copy of page: JLA Client Survey

In order to better serve our clients, JLA would appreciate your feedback. We appreciate your time in responding to our questions.

* 1. Please rank the following on a scale of 1 – 10 with 1 being very unsatisfactory and 10 being very satisfactory.

  1 2 3 4 5 6 7 8 9 10
JLA’s turnaround time for analytical services results.
JLA’s analytical capabilities.
JLA’s consulting capabilities.
Friendliness of JLA representatives.
Value of JLA’s service.

* 2. How likely are you to use JLA again for analytical and consulting needs?

* 3. Would you recommend JLA to others?

* 4. How can JLA improve its services?

* 5. Additional Comments:

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