We anticipate this survey will take less than two minutes to complete. We value and appreciate your time.

* 1. Please provide your ZIP code:

* 2. What date did you contact the City of Plano?

Date:
/
/

* 5. Briefly describe your reason for contact (Ex: Project name, Inquiry, Address).

* 6. Who helped you?

* 7. Please rate our staff on the following, where A=Excellent and F=Poor.

  A B C D F N/A
Respectful
Knowledgeable
Professional
Friendly

* 8. How well did our staff do the following, where A=Excellent and F=Poor?

  A B C D F N/A
Communicate information clearly
Listen to your concern
Respond in a reasonable amount of time

* 9. Please rate your overall experience with our department, where A=Excellent and F=Poor.

* 10. Please provide any additional comments, information, and/or suggestions.

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