* 1. How well do the customer service representatives at Education First Credit Union answer your questions?

* 2. How quickly did the customer service representatives at Education First Credit Union help you?

* 3. How knowledgeable were the customer service representatives at Education First Credit Union?

* 4. How interested are you in receiving electronic information about our company?

* 5. How strongly do you recommend Education First Credit Union?

* 6. How can we improve our service?

* 7. Overall, are you satisfied with your experience using our products, neither satisfied or dissatisfied with it, or dissatisfied with it?

* 8. What changes would most improve our products?

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