1. How would you rate the overall customer service during your stay?

2. How would you rate the call bell response time?

3. Please choose your average call bell response time.

4. How would you rate the staff's courtesy and friendliness?

  Excellent Very Good Good Fair Poor N/A
Administrator
Dr. Tanya Zinner, MD
Tracy Wang, Physician Assistant
Patricia Rabon, Physician Assistant
Jennifer Catanzaro, Nurse Practitioner
Nursing
Physical Therapy
Speech Therapy
Occupational Therapy
Social Worker/Discharge planner
Dietary
Activities Department
Housekeeping

5. How would you rate the staff's responsiveness to your needs?

  Excellent Very Good Good Fair Poor N/A
Administrator
Dr. Tanya Zinner, MD
Tracy Wang, Physician Assistant
Patricia Rabon, Physician Assistant
Jennifer Catanzaro, Nurse Practitioner
Nursing
Physical Therapy
Speech Therapy
Occupational Therapy
Social Worker/Discharge planner
Dietary
Activities Department
Housekeeping

6. How would your rate the team's assistance with discharge planning?

7. How would you rate the quality of your dining experience?

8. How would you rate the staff's overall quality of care or the services delivered?

  Excellent Very Good Good Fair Poor N/A
Administrator
Dr. Tanya Zinner, MD
Tracy Wang, Physician Assistant
Patricia Rabon, Physician Assistant
Jennifer Catanzaro, Nurse Practitioner
Nursing
Physical Therapy
Speech Therapy
Occupational Therapy
Social Worker/Discharge planner
Dietary
Activities Department
Housekeeping

9. Was there any one individual who did something outstanding for you that you would like to recognize?

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