Which category best describes your relationship with Ray of Light Homes llc?

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* 1. Which category best describes your relationship with Ray of Light Homes llc?

Do you understand the services that are provided by Ray of Light Homes llc, to the consumer/participant?

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* 2. Do you understand the services that are provided by Ray of Light Homes llc, to the consumer/participant?

Have you participated in developing goals written in the Individualized service plan for the consumer/participant?

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* 3. Have you participated in developing goals written in the Individualized service plan for the consumer/participant?

Has this service helped you, the consumer/participant?

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* 4. Has this service helped you, the consumer/participant?

Did your one on one provider/staff treat you with respect?

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* 5. Did your one on one provider/staff treat you with respect?

Are you involved in choices about activities?

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* 6. Are you involved in choices about activities?

My qualified professional (QP) follows up with treatment plan guidelines, listens to my concerns, and is available.

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* 7. My qualified professional (QP) follows up with treatment plan guidelines, listens to my concerns, and is available.

Do you know who to contact if you feel you are being treated unfairly?

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* 8. Do you know who to contact if you feel you are being treated unfairly?

Are you satisfied that your interests, values, and skills are understood by the staff?

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* 9. Are you satisfied that your interests, values, and skills are understood by the staff?

How would you rate the services provided to you by Ray of Light Homes llc?

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* 10. How would you rate the services provided to you by Ray of Light Homes llc?

Ray of Light Homes llc, understands my needs and provides support. 

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* 11. Ray of Light Homes llc, understands my needs and provides support. 

Ray of Light Homes llc, staff is available, respectful and listens to the consumer/AFL provider/Guardian/Staff/Case Manager.

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* 12. Ray of Light Homes llc, staff is available, respectful and listens to the consumer/AFL provider/Guardian/Staff/Case Manager.

Do you believe that Ray of Light office hours and office location are adequate to meet your needs?

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* 13. Do you believe that Ray of Light office hours and office location are adequate to meet your needs?

Prior to providing services to the consumer, I was given information and training regarding the consumer's specific needs, goals, and treatment plan guidelines. 

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* 14. Prior to providing services to the consumer, I was given information and training regarding the consumer's specific needs, goals, and treatment plan guidelines. 

I receive support and guidance when needed from the Ray of Light Homes llc, office staff and qualified professional (QP).

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* 15. I receive support and guidance when needed from the Ray of Light Homes llc, office staff and qualified professional (QP).

I understand and agree with the philosophy and direction of the services provided by Ray of Light Homes llc, to its employees and consumers.

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* 16. I understand and agree with the philosophy and direction of the services provided by Ray of Light Homes llc, to its employees and consumers.

The implementation of Therap this year has been beneficial to delivering quality services to consumers? 

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* 17. The implementation of Therap this year has been beneficial to delivering quality services to consumers? 

Do you believe that Ray of Light participates in Whole Person Care?

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* 18. Do you believe that Ray of Light participates in Whole Person Care?

Are your calls/emails promptly returned?

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* 19. Are your calls/emails promptly returned?

Have you ever received a complaint about services at Ray of Light Homes llc, from a family or client?

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* 20. Have you ever received a complaint about services at Ray of Light Homes llc, from a family or client?

How knowledgeable are the professional staff members of Ray of Light Homes llc, regarding client services/needs?

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* 21. How knowledgeable are the professional staff members of Ray of Light Homes llc, regarding client services/needs?

Would you have any hesitation in referring a consumer/client to Ray of Light Homes llc?

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* 22. Would you have any hesitation in referring a consumer/client to Ray of Light Homes llc?

I understand and agree with the philosophy and direction of the services provided by Ray of Light Homes llc, to employees and consumers.

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* 23. I understand and agree with the philosophy and direction of the services provided by Ray of Light Homes llc, to employees and consumers.

Overall how satisfied are you with your relationship to Ray of Light Homes llc?

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* 24. Overall how satisfied are you with your relationship to Ray of Light Homes llc?

Please list below any concerns or suggestions concerning the accessibility of services, staff, or any other issues.

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* 25. Please list below any concerns or suggestions concerning the accessibility of services, staff, or any other issues.

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