On Time Delivery
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Number of Defects Supplied
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Response to Quality Issues (Non conforming Items, Delivery etc.)
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Effective Communication (Response, Progress etc.)
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Documentation (Quotations, Acknowledgement, Technical etc.)
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Service Support (Response, Turnaround Time, Technical Support)
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Application Support (Response, Technical Support, Knowledge)
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Product Availability (Stuart/Techne/Jenway/Electrothermal)
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