Desert Horizons Website and App Survey

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* 1. If you are NOT using the Desert Horizons Website or App, please select the reason(s). Feel free to select multiple answers! w 0

Text is too small

I can't figure out how to complete certain tasks

I have a hard time navigating around

In general it's just TOO complicated!

It doesn't have the features I need

I had no idea the Website or the App existed

I'm not techie! It's intimidating and I'd rather just call

Other (please specify)

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* 2. How likely is it that you would use Desert Horizons App or Website to book Dinner Reservations? w 0

Extremely Likely

Very Likely

Likely

Not Very Likely

I have never used either for this

It depends on how easy it is to do that!

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* 3. How likely is it that you would use Desert Horizons App or Website to book Tee Times? w 0

Extremely Likely

Very Likely

Likely

Not Very Likely

I have never used either for this

It depends on how easy it is to do that!

Question Title

* 4. How likely is it that you would use Desert Horizons App or Website to call someone in at the Gate? w 0

Extremely Likely

Very Likely

Likely

Not Very Likely

I have never used either for this

It depends on how easy it is to do that!

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* 5. Overall, how satisfied or dissatisfied are you with your experience with the Desert Horizons Website or App? w 0

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

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* 6. How would you rate the effectiveness of using the website or the app versus picking up the phone and calling us? w 0

Excellent

Above average

Average

Below average

Poor

Other (please specify)

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* 7. How well would you rate the value and the functionality of the App and Website? w 0

Extremely well

Very well

Somewhat well

Not so well

Not at all well

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* 8. Please select all of the functions or tasks that you feel would be helpful on the Desert Horizons Website or App-please check all that apply! w 0

Booking Tee Times

Making Dinner Reservations

Calling People In At The Gate

Finding / Contacting Staff

Finding / Contacting Resident Members

Reserving A Spot In A Class

Reserving A PickleBall Court

General Questions For The Staff

Accessing The Event Calendar

Managing My Desert Horizons Account

Other (please specify)

Question Title

* 1. If you are NOT using the Desert Horizons Website or App, please select the reason(s). Feel free to select multiple answers! w 0

Question Title

* 2. How likely is it that you would use Desert Horizons App or Website to book Dinner Reservations? w 0

Question Title

* 3. How likely is it that you would use Desert Horizons App or Website to book Tee Times? w 0

Question Title

* 4. How likely is it that you would use Desert Horizons App or Website to call someone in at the Gate? w 0

Question Title

* 5. Overall, how satisfied or dissatisfied are you with your experience with the Desert Horizons Website or App? w 0

Question Title

* 6. How would you rate the effectiveness of using the website or the app versus picking up the phone and calling us? w 0

Question Title

* 7. How well would you rate the value and the functionality of the App and Website? w 0

Question Title

* 8. Please select all of the functions or tasks that you feel would be helpful on the Desert Horizons Website or App-please check all that apply! w 0

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* 9. Do you have any other comments, questions, or concerns? w 0