Conflict At Work

Data for Upcoming Book: RESOLVE IT! MASTERING CONFLICT RESOLUTION ©

I am doing research for the second book in my Relatable Leader Series. Much of the content for this book will be based on my experiences as a certified training specialist and performance coach, and sharing the information that has been most useful for my clients. However, I value input from all who are willing to take time to participate in this survey. I'm excited to review the results. What information will be validated? What information will surprise me? What will I learn from you?

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* 1. Most of your conflicts at work have this topic as the root cause:

Facts: inaccurate information, incomplete information, partial information, old information, wrong information

Goals: the goal wasn't defined, discussed, documented, agreed to

Process to reach the goal: the goal was agreed to, but a process wasn't defined so people weren't working together effectively

Role definition: a lack of clarity about who is responsible for what tasks, a lack of ownership over action steps

Values: people are behaving in ways contrary to organization values, or against your personal values

Other (please specify)

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* 2. You feel confident most conflicts in which you are involved are resolved at a root cause level.

True: upwards of 90% of the time

False: less than 50% of the time

Most of the time: Between 50% and 90%

50/50

Other (please specify)

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* 3. Your greatest skill in resolving conflict is:

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* 4. Your greatest challenge when faced with conflict is:

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* 5. In an effort to determine if there are differences in the types of conflicts experienced most often on various levels of an organization, please indicate what role you fill at your organization:

C Level (CEO, CFO, COO, etc.)

President

Manager

Supervisor

Lead

Front line - individual contributor

Consultant for a variety of organizations

Other (please specify)

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* 6. In an effort to determine if there are differences in the types of conflicts experienced most often for different genders, thank you for indicating your gender:

gender fluid/neutral

female

male

Other (please specify)

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* 7. In an effort to determine if there are differences in the types of conflict experienced most often by people in different age groups, I appreciate you indicating your age:

18-26

27-38

39-49

50-65

Over 65

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* 8. What advice do you have for readers of Catherine Goggia's upcoming book, "RESOLVE IT! Mastering Conflict Resolution Skills,"? Or, what do you think people should know when facing conflict in the work place?

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* 9. Have you ever quit a job due to unresolved conflict?

Yes

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* 10. If you would like your name and organization name to be acknowledged in Catherine Goggia's upcoming book, please include both in the comments field below. If not, simply select "anonymous". Thank you for participating in this survey! Subscribe to the Relatable Leader podcast on iTunes or Stitcher to hear updates on the book or follow me on fb.

Anonymous

Your Name and Organization Name