Customer Feedback Survey Question Title * 1. Name OK Question Title * 2. Nationality OK Question Title * 3. Gender Male Female OK Question Title * 4. Residing Emirate Abudhabi Dubai Sharjah Ajman Umm Al Qwain Ras Al Kaimah Fujairah Al Ain OK Question Title * 5. Services you have used recently with us Personal Remittance Corporate Services WPS services Bill payments Foreign Currency Exchange OK Question Title * 6. How satisfied are you with EIIE services; as compared to similar service providers in UAE? Very satisfied Neither satisfied nor dissatisfied Very dissatisfied OK Question Title * 7. Kindly rate our products and services based on the below: Very Satisfied Neither Satisfied not Dissatisfied Very Dissatisfied Price Price Very Satisfied Price Neither Satisfied not Dissatisfied Price Very Dissatisfied Overall Quality Overall Quality Very Satisfied Overall Quality Neither Satisfied not Dissatisfied Overall Quality Very Dissatisfied Product knowledge of staff Product knowledge of staff Very Satisfied Product knowledge of staff Neither Satisfied not Dissatisfied Product knowledge of staff Very Dissatisfied Courteousness of Staff Courteousness of Staff Very Satisfied Courteousness of Staff Neither Satisfied not Dissatisfied Courteousness of Staff Very Dissatisfied Waiting Time Waiting Time Very Satisfied Waiting Time Neither Satisfied not Dissatisfied Waiting Time Very Dissatisfied OK Question Title * 8. Would you recommend our Services to your friends and family? Very likely Neither likely nor unlikely Unlikely OK Question Title * 9. Where can we improve? OK DONE
