The Women’s and Children’s Health Network is committed to ensuring that children, young people and women receive quality health care services that are focused on a Person and Family-Centred Care approach, which means:

> Treating consumers and their family with dignity and respect
> Communicating information clearly and openly with the consumer
> Actively involving consumers in decision making
> Being positive and kind.

Your response to this survey will help us to assess how well we are delivering on this commitment.

Any personal information will be kept confidential and private. All information gathered from the survey will be de-identified and aggregated before being reported. Your care and the care of your family will not be negatively impacted by your responses.

If your feedback is urgent, please speak to the manager of the service area, call 8161 6710 or email HealthWCHNConsumerFeedback@sa.gov.au

Please note that due to the nature of the Internet, it is possible that data transmitted online may be accessed by unauthorised third parties. While every effort is made to minimise this risk, we cannot guarantee that the information you provide online will never be compromised. This survey uses Survey Monkey and data collected is held in the United States. You can access Survey Monkey’s terms of use here. This survey has been approved by the Women’s and Children’s Health Network Human Resource Ethics Committee.
SOME INFORMATION ABOUT YOU

Question Title

* 2. Which ward, unit or service are you answering these questions from?

Question Title

* 3. Do you identify as

Question Title

* 4. Do you identify as a person with

Question Title

* 5. What is your age?

 PERSON & FAMILY CENTRED CARE QUESTIONS

Question Title

* 6. Did you receive information on your healthcare rights and responsibilities?

Question Title

* 7. How often...

  Always Most of the time Sometimes Never
were you treated with dignity and respect?
did staff listen to you carefully?
did you understand what was going on for you?
did you make decisions about your or your child/young person's healthcare?
were your healthcare rights upheld?

Question Title

* 8. How often...

  Always Most of the time Sometimes Never Not Applicable
were your cultural needs met?
were your spiritual or religious needs met?

Question Title

* 9. Please feel free to comment or give us a little information about your selection above.

Question Title

* 10. Overall how would you rate the care you were given?

Question Title

* 11. How could the healthcare service be improved for next time?

Question Title

* 12. Please leave your name and email if you would like to join our register and be contacted with other feedback or involvement opportunities and help us improve our service.

T