* 1. Do you have a library card?

* 2. On average, how often do you:

  Never Less than once per month Monthly Weekly Daily N/A
Visit the library building
Use the library's e-resources
Travel for pleasure
Use Richland parks

* 3. Please answer each of the following questions using a scale of 1 (Strongly disagree) to 5 (Strongly agree):

  Strongly disagree Strongly agree N/A
When I place items on Hold that are available in the catalog, I receive notices that they are available w/I 24 hrs.
I usually find books and other materials that I am looking for in the library.
I ask library staff for assistance when I am unable to locate what I am looking for. 
I am able to use a study room when I need one.
If unable to locate information on the library’s website, I contact the library for assistance.
I use the library's reference staff.

* 4. Do you use bilingual material from the library?

* 5. Rank in order of importance the foreign language collections you would like the library to expand:

* 6. In what language are you a proficient reader?

* 7. If you are a language learner, which language are you learning?

* 8. I would like to checkout or reserve:

  Absolutely not Absolutely
A quiet room (no talking/cell phones)
A study room
A small meeting room (6-8 people)
A 3D printer
A Wifi Hotspot
An ipad
A Raspberry Pi kit
A GoPro
A virtual reality headset (ages 12+ only)
An electricity meter
A microscope
Camping equipment 
Baking equipment 
Hardware tools
Lawn and garden tools 
A guitar
An ukulele

* 9. Thinking of the last time you were in the library, how did you feel (mark all that apply)?

* 10. How would you describe the library as a place (mark all that apply)?

* 11. Please evaluate the quality of the following collections:

  Poor Fair Good Excellent
Fiction books
Non fiction books
Biographical books
Large print
Children's books
Young adult books
DVD movies
Audiobooks on compact discs
Music on compact discs
Freegal (free) downloadable & streaming music
Hoopla (free) downloadable & streaming movies
Zinio (free) emagazines
Overdrive (ebooks & audiobooks)

* 12. If you haven't used the library regularly (more than once in the past 12 months), please tell us why. Please mark all that apply:

* 13. What are your main reasons for using the library (mark all that apply)?

* 14. Please select the reason(s) you have not found what you were looking for in the library?

* 15. Complete the following sentence with a word or phrase, “Library staff are…”

* 16. Select all the choices that describe the service you generally receive:

* 17. When do you typically use the library?

* 18. What is your age?

* 20. Do you have internet access at home?

* 21. On a scale of 1 (Unlikely) to 5 (Likely), how likely would you be to recommend the Richland Public Library to someone who does not have a library card?

* 22. Please rate wireless internet access at the library:

* 23. What is your approximate average household income?

* 24. Do you have any other comments, questions, or suggestions?