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Member Survey 2026
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1.
Are you a Portadown Credit Union member?
(Required.)
Yes
No
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2.
What is your gender?
(Required.)
Female
Male
Rather not say
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3.
What age are you?
(Required.)
Under 18
18-24
25-34
35-44
45-54
55-64
65+
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4.
Do you have the PCU app/online banking?
(Required.)
Yes
No
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5.
How often do you visit PCU in office?
(Required.)
Weekly
Fortnightly
Monthly
Every few months
Less than that
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6.
How would you rate the service PCU provides?
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
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7.
If you were in need of a loan, where would you first look?
(Required.)
Portadown Credit Union
Other financial institutions
Family/Friends
Payday loans
Please explain your choice
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8.
Have you had a loan with PCU in the last year?
(Required.)
Yes
No
If No- Why not?
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9.
How do you find our loan application process
(Required.)
Very easy
Easy
Neither easy nor difficult
Difficult
Very difficult
N/A
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10.
How would you rate our customer service?
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
11.
Would you support an increase to the current adult monthly savings limit of £2,000 per calendar month?
Yes
No
12.
The current overall savings limit for adult members is £15,000. Would you support an increase to this limit?
Yes
No
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13.
Is there anything you think PCU could improve on?
(Required.)
*
14.
How do you keep up to date with Portadown Credit Union? (Select all that apply)
(Required.)
Facebook
Instagram
Website
In Office
LinkedIn
Other (please specify)
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15.
Would you be interested in joining our board of Directors/committee's
(Required.)
Yes
No
If Yes, please leave an email address and someone will be in contact
16.
Thank you for taking part in our survey. To be entered into our prize draw for a chance to win one of five £20 prizes, which will be deposited directly into your PCU account, please enter your member number below.
