Customer Satisfaction Survey

To help us improve our service to you, we would like to receive feedback from you about your experience when dealing with our quarry operations.
 
Please complete the following survey by providing your star rating between 1 and 5 (1 being the lowest and 5 being the highest).
 
Your comments, favourable or otherwise are valued and will assist us to improve our service and delivery to our customers.
 
Thank you for taking the time to complete this questionnaire.

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* 1. Please indicate which quarry your responses relate to.

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* 2. How do you rate the quality of the product you received?

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* 3. How responsive were we to your enquiries?

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* 4. Contacting the quarry/office by phone or 2 way to order products?

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* 5. Waiting time to be loaded?

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* 6. Waiting time to be weighted out?

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* 7. Availability of material, supply or variety?

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* 8. Cost of material (compared to other sources)?

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* 9. Access to quarry (hours of operation)?

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* 10. Billing mistakes (charged different price or product)?

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* 11. Site safety?

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* 12. Is there any are in which you feel Central Highlands Regional Council can improve the level of service provided by the quarry operations?

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