Eurofins NTD Customer Satisfaction Survey 

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* 1. Please enter your account name and account #

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* 2. Please enter the first and last name of the main contact for Lab Updates 

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* 3. Please enter the main email address we should have on file in order to contact your practice with operational updates such as any new test launches, changes in protocols, etc. 

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* 4. How likely is it that you would recommend this company to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY

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* 5. Overall, how satisfied or dissatisfied are you with our company?

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* 6. Which of the following words would you use to describe services? Select all that apply.

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* 7. How well do our services meet your needs?

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* 8. How would you rate the quality of service?

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* 9. How responsive have we been to your questions or concerns?

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* 10. How long have you been a customer of our company?

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* 11. What are the main elements that Eurofins NTD should improve?

T