Dear Participants,

If you follow the discussions on Linkedin groups for experts/consultants in development cooperation, youwill read many complaints about the European Commission (EuropeAid) as a donor. Even if you take into account that they are the biggest donor with the most projects, EuropeAid ‘scores’ relatively higher than other donors in terms of dissatisfaction and disappointment. Another indicator is the number of complaints and cases that we, as TA Consultants United, receive from members. Again, EuropeAid is the donor with the most complaints.This is a serious concern, enough to require a look deeper into how experts/consultants regard EuropeAid. We would like to see if our impressions are widely shared or not. For this purpose we have developed a (short) survey to collect experts’ experiences and opinions about EuropeAid’s dealing with:
- general procedures and activities in the preparatory stages of a project
- the preparation of and control over project budgets
- the execution of projects
- contractual issues
- the evaluation of projects

Taking this survey and answering its 16 questions will only take a maximum 10 minutes of your time. Promised! We guarantee to keep the individual responses confidential, though we will, of course, share the overall results.
Your opinion is very important for us. The results of this survey will be used in our policies towards EuropeAid: they will influence our agenda for change. So please take the survey and help us determine whether EuropeAid is:
- The best donor to work with!
- Overall a good donor.
- Comparable to other donors
- A donor with lots of room for improvement
- The worst donor to work with!

Thank you for your cooperation. Remember, we need your views to help us help you!

Henry Leerentveld
Chairman TA Consultants United

Visit our website: www.ta-consultants-united.org

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* 1. What is your gender?

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* 2. What is your age?

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* 3. How long have you worked on development projects funded by donors ?

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* 4. Have you worked as ….. ? (more than one answer is possible)

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* 5. Do you have experience working on projects funded by donors other than EU?

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* 6. What type of positions did you have ? (more than one answer is possible)

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* 7. How do you rate EuropeAid’s general procedures and activities in the preparatory stages of a project?

  Strongly Agree Agree Neither Agree Nor Disagree Disagree Strongly Disagree
The Terms of References are clear
The CV format is suitable
The requirements for experts are realistic, logical and consistent
The tender process is transparent, free of fraudulent influences and in accordance with the planning
The selection of experts is logical and freed of fraudulent influences

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* 8. How do you rate EuropeAid’s performance in the preparation of and control over project budgets?

  Strongly Agree Agree Neither Agree Nor Disagree Disagree Strongly Disagree
Budgets for projects are logical and consistent
There are clear criteria for budget spending on overheads
There are clear and logical criteria for remuneration of experts

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* 9. How do you rate EuropeAid’s performance in the execution of projects?

  Strongly Agree Agree Neither Agree Nor Disagree Disagree Strongly Disagree
Procedures and customs for reporting are effective
There is open communication
Performance criteria are logical
There is enough balance between consistency and flexibility to do a good job

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* 10. How do you rate EuropeAid’s performance in dealing with contractual issues?

  Strongly Agree Agree Neither Agree Nor Disagree Disagree Strongly Disagree
Procedures regarding exclusivity and availability are fair
EuropeAid shows it cares about (timely and fair) payment of experts
EuropeAid offers active support to experts in disputes
EuropeAid arbitration facilities are in place

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* 11. How do you rate EuropeAid’s performance in the evaluation of projects?

  Strongly Agree Agree Neither Agree Nor Disagree Disagree Strongly Disagree
Contractors are transparently evaluated after a contract
Expert’s performance is evaluated

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* 12. Which statement is the most true ?

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* 13. Which statement is the most true ?

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* 14. Overall: Which statement is the most true

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* 15. If you have worked with multiple donors in the last 5 years, which is the best donor you have worked with?

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* 16. If you have worked with multiple donors in the last 5 years, which is the worst donor you have worked with?

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* 17. Room for your additional comments

Thanks for the participation. This survey is supported by UDA Consulting.

Address: Cukurambar mah. 41.cadde 14/4 Cankaya-Ankara/TURKEY
Website: www.udaconsulting.com
E-mail:info@udaconsulting.com

T